1 CallPower, Your Road Digging Partner. Delivering safe, high-quality utility services across Hong Kong since 2009.
Precision Trenchless Engineering & Utility Solutions
Who WE are
About Us
Your One-Stop Utility Specialist
Since 2009, UtilityINFO (1Call) Limited, a subsidiary of The UtilityINFO Group (TUG), has offered one-stop utility services. We bring together professionals from different fields, including Utility Specialists (MHKIUS), Competent Persons (CP), engineers, and consultants. We are committed to introducing and developing new technologies to provide customers with high-quality, utility-related professional services.
Our core values
Safety, Quality, Quantity
(安全, 質素, 產量)
Professionalism, Integrity, Excellence
(專業, 誠實, 優越)
Safe Works, Save Lives, Quality Works, Quality Life
(安全工作, 保障生命, 優質工作, 優質生活)
THIS IS WHAT WE DO
Core Services
UtilityINFO (1Call) Limited mainly provides services of location survey, condition survey and management in the utility industry. 1Call commits to provide safe and high quality utility related services. The followings are some details of our scope of services.
Surveying & Mapping
• Comprehensive Utility Survey (PCL) 綜合管綫測量
• CP Services 認可合資格人士服務
• GPR Survey 管綫雷達探測
• Topographical Survey 地形檢測
Condition Assessment
• Conduit Condition Evaluation 管道狀況評價
• Manhole Internal Condition Survey 沙井狀況評價
• Advanced Leakage Detection (Slopes) 斜坡管道測漏
• Flow Study in Drainage Conduit 流量監控
• Water Leakage Detection & Management 漏水監控及管理
Trenchless Rehabilitation
• Pipe Rehabilitation by Trenchless Technology 管綫維修(開挖工程技術喉管修補)
• Project Management for Utility Industries 管綫項目管理
Data & Management
• Data Management for Utility Records 管綫資料管理
• Utility Management 管綫管理
• Building Information Modeling (BIM) 建築資訊模型(基建)
• Integrated Data Management System (IDMS) 綜合資料管理系統
OUR PROMISE
Safety & Staff
1Call requests that every staff member be fully trained in safety and technical aspects before conducting relevant surveys. 100% of our site staff have acquired the Certificate for Confined Space Works on top of the basic Green Card safety training.
Safety & Compliance
Confined Space Certification: 100% of our site staff have acquired the Certificate for Confined Space Works.
Advanced First Aid: Many of our staff are qualified as First Aiders after attending and passing the relevant tests in training courses.
Safety Supervision: Dedicated staff are qualified as Safety Supervisors to ensure strict adherence to safety protocols on all sites.
Utility & Workforce
Specialist Qualifications: Many of our staff are qualified as Conduit Condition Evaluation Specialists (CCES) after attending and passing the relevant tests.
Continuous Professional Development (CPD): Regular training sessions, talks, seminars, visits, and outings have been organized for staff accordingly, and their CPD records are properly kept and updated.
Extensive Training Hours: We have already attended more than 50 courses and more than 1,000 hours of training.
Accredited Institutes: All training is organized and approved by reputable training institutes, e.g., UTI, Hong Kong Polytechnic University, CICTA, etc.
OUR TRACK RECORD
Project Highlights
1Call has a pool of experienced staff on different projects such as railway, safety, consultancy, water works, buildings and so on. The followings are some of 1Call project highlights.
Railway
- Consultancy Agreement No. C11024
- Utility Investigation for Shatin to Central Link
- Trial Trenches Excavation at Tonnochy Road
Rehabilitation
- Rehabilitation for Two DN900mm Sea Water Cooling Mains
Investigation & Data Management
Redevelopment of No. 39 Queen's Road Central & Nos. 19-28 Li Yuen Street East (T200604)
- Utility Identification
- 3D Mappings for Railway Station
GET IN TOUCH
CONTACT US
Ready to Partner with Us?
Contact our team today for safe, reliable, and non-destructive underground works across Hong Kong.